Extensive, and wide-ranging expertise in business strategy, change management, agile transformation, process improvement, project management, and product development, which includes leading Microsoft’s consulting practice in Indiana, information services for a Fortune 500 corporation, and process improvement initiatives as a Lean Six Sigma Black Belt for one of the largest healthcare systems in Indiana.
Accomplished leader with strong interpersonal, and written/verbal communications skills, who employs a natural coaching style emphasizing trust and long-term relationships. Especially adept guiding and motivating large teams across organizational, geographical and cultural boundaries.
Project Management
Member of the Project Management Institute (PMI), Certified Project Management Professional (PMP) and Project Manager on numerous multimillion-dollar projects. Led multiple Project Management Offices, and trained others in the use of the Project Management Body of Knowledge (PMBOK).
Process Improvement
Certified Lean Six Sigma Black Belt with twenty years of business processes management (BPM) experience helping organizations in multiple industries streamline operations, improve value, reduce waste and increase customer satisfaction while developing motivated and effective employees. A comprehensive study of process improvements in a single department of a large healthcare system demonstrated increased revenues of over $15,000/day.
Agile Transformation
Evangelist, coach, and mentor for agile/scrum principles and SAFe methodology. Comprehensive knowledge of lean product development, change management, and systems thinking important when guiding agile transformation initiatives, and indispensable when applying values, principles, and practices of agile at scale throughout the enterprise. A comprehensive coaching initiative for a global auto remarketing organization increased team velocity by 35% while simultaneously decreasing variability by over 50%.
Business Strategy &
Change Management
Proven results and leadership experience from startups to multi-billion-dollar organizations that included reporting directly to the CEO of a Fortune 500 corporation as one of only twelve senior leadership team members responsible for creating the company’s growth strategy. This included a top to bottom organizational change initiative to create a culture of continuous improvement, new corporate identity, and emphasis on moving products/services up the value scale.
After the successful implementation of the overall strategy, sales experienced a 30% increase to over $4 billion. Particularly experienced moving companies up the value scale from undifferentiated to differentiated (e.g. commodities, to goods, services and finally experiences) with substantial proficiency in vision, values and mission development; identity and branding/rebranding; customer segmentation and acquisition; peer group definition and analysis; joint ventures and strategic partnerships.
Global Team Leadership
Demonstrated ability to motivate, mentor and inspire teams of all sizes. Especially proficient building deep relationships and managing geographically dispersed and culturally diverse international teams. Strong interpersonal skills and cultural awareness help promote trust, productivity and satisfaction within the team.
Author
A skilled written/verbal communicator and author of three books from Macmillan publishing who has the wide range of domain knowledge required to interact comfortably at every level of an organization.
Certifications
- Certified SAFe 5 Program Consultant (SPC) by the Scaled Agile, Inc. License #00078617-1281
- Six Sigma Black Belt by Cambridge Management Services. License #100632
- Project Management Professional (PMP) by the Project Management Institute (PMI). License #1991978
- SAFe Practitioner (SP) by Scaled Agile, Inc.
License # 08179239-0313. - Microsoft Certified Solution Developer (MCSD)
- Microsoft Certified System Engineer (MCSE)
- Microsoft Certified Trainer (MCT)